China’s Ministry of Education has opened hotlines for inquiries on college financial-aid programs, according to an announcement published Tuesday on the ministry website.

This marks the 17th year in a row that the ministry has opened such hotlines for inquiries and complaints regarding the country’s financial-aid policies for college students.

In addition to daily operations from 8 a.m. to 8 p.m. during the summer vacation, as in previous years, this year will see extended hotline operations on working days throughout the year starting from Sept. 16, the ministry said.

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Education authorities and universities across the country were also required to open hotlines to provide information on financial aid.

According to the ministry, China has set up a financial aid system that covers students from financially challenged households at various education stages and schools of different levels and types.