By David Lawani, Abuja
The Nigerian Communications Commission (NCC) has emerged as one of the three best-performing Ministries, Departments and Agencies (MDAs) of the Federal Government in the 2026 Public Service Reforms Performance Assessment conducted by the Bureau of Public Service Reforms (BPSR).
The Commission secured the third position in the nationwide assessment, behind the Nigerian Investment Promotion Commission (NIPC), which came first, and the Nigerian Export Promotion Council (NEPC), which placed second.
The annual assessment evaluated MDAs on key reform indicators, including the Self-Assessment Tool (SAT), Freedom of Information (FOI) Compliance Score, Fiscal Transparency and Integrity Index, and official website performance metrics.
The ranking recognises federal institutions that have demonstrated exceptional commitment to public service reforms, transparency, accountability and efficient service delivery.
Representing the Executive Vice Chairman and Chief Executive Officer of the NCC, Dr Aminu Maida, at the award ceremony held in Abuja on Tuesday, the Executive Commissioner, Technical Services, Abraham Oshadami, described the recognition as an endorsement of the Commission’s ongoing reform agenda.
“On behalf of the Board, Management and staff of the Nigerian Communications Commission, we appreciate the Bureau for this recognition. The award acknowledges our continuous reform efforts and reinforces our commitment to sustaining them,” Oshadami said.
He noted that the recognition would further inspire the Commission to deepen reforms aimed at improving transparency, accountability and service delivery across Nigeria’s telecommunications sector.
According to him, the award also reflects the Commission’s commitment to strengthening service quality, enhancing consumer protection and improving public confidence in telecom services nationwide.
Oshadami reaffirmed the NCC’s resolve to continue deploying innovative regulatory measures to ensure measurable improvements in network quality and customer experience.
Over the past two years, the Commission has introduced several reforms, including the National Coverage Map, which provides near real-time information on network availability and performance across the country, as well as Quarterly Network Performance Reports that assess operators’ service delivery.
The NCC has also directed Mobile Network Operators to simplify tariff communications for consumers and mandated compliance with the updated Corporate Governance Guidelines, which are designed to strengthen accountability and operational efficiency.
In addition, the Commission has intensified the proactive publication of industry data to promote transparency and keep stakeholders informed about developments in the telecommunications sector.
Speaking at the event, the Director-General of the Bureau of Public Service Reforms, Mr Dasuki Arabi, commended participating MDAs, particularly the top-performing agencies, for demonstrating excellence in transparency, accountability and open governance.
He explained that the annual awards, organised to commemorate the United Nations Public Service Day, celebrate institutions that have distinguished themselves in implementing reforms and delivering quality public services.
The event also honoured 20 outstanding public servants across the federal, state and local government levels for exceptional leadership and service.
Among the recipients were the Head of the Civil Service of the Federation, Mrs Didi Walson-Jack, and the Senior Special Assistant to the President on Sustainable Development Goals, Mrs Adejoke Adefulire.
The latest ranking marks another milestone for the NCC, which was rated the second-best-performing Federal Government agency in the 2025 BPSR website performance assessment.
The 2026 evaluation expanded the assessment criteria beyond website performance to include fiscal transparency, FOI compliance and broader public service reform indicators.
